Indianapolis Public Transportation Corporation/IndyGo

Description: The Indianapolis Public Transportation Corporation, branded as IndyGo, is a public transit agency and municipal corporation of the City of Indianapolis. It operates fixed–route buses, bus rapid transit, microtransit, and paratransit services.

Stakeholder Groups Associated With:

• MESA System Users

Inventory Elements:

• IndyGo Kiosks
• IndyGo Operations Center
• IndyGo Security Monitoring Field Equipment
• IndyGo Transit Vehicles
• IndyGo Traveler Card

Projects:

• Indianapolis Transit Signal Priority
• IndyGo Bus Rapid Transit System
• z Multimodal Accessible Travel En-Route Guidance (example project)
• z Multimodal Accessible Travel Payment Integration (example project)
• z Multimodal Accessible Travel Planning (example project)

Roles and Responsibilities:

Archived Data Systems for Indianapolis Region
• Analyze transit data for planning purposes
• Collect and store transit data

Emergency Management for Indianapolis Region
• Respond to emergencies
• Support evacuation

Indianapolis Transit Signal Priority Roles and Responsibilities
• Provide on-board functionality needed to implement bus tracking and signal priority at local/state route intersections

IndyGo Bus Rapid Transit System Roles and Responsibilities
• Provide on-board functionality needed to implement bus tracking and signal priority at local/state route intersections

Transit Services for Indianapolis Region
• Manage regional ridesharing program (Central Indiana Commuter Services)
• Provide fixed route bus services for the region
• Provide on-board functionality needed to implement bus tracking and signal priority at local/state route intersections
• Provide paratransit service for the region

Transportation Security for the Indianapolis Region
• Monitor infrastructure (in-vehicle)

Traveler Information for Indianapolis Region
• Disseminate real-time arrival data
• Maintain Central Indiana Commuter Services website (online ridesharing reservations)
• Maintain IndyGo website (schedules, fares, etc.)
• Maintain transit information hotline

z Multimodal Accessible Travel En-Route Guidance (example project) Roles and Responsibilities
• Provide transit fares, schedule and schedule adherence information to multimodal transportation service.

z Multimodal Accessible Travel Payment Integration (example project) Roles and Responsibilities
• Manage transit fare collection, supporting payment reconciliation with links to financial institutions and enforcement agencies for fare violations.

z Multimodal Accessible Travel Planning (example project) Roles and Responsibilities
• Manage coordination of transit transfers between routes and modes.
• Provide transit system schedule and fare information to multimodal information services for planned trip coordination.

Last Updated: 1/8/2024

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